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Our network of 80 consultants worldwide has the expertise and dedication to address the critical issues that make or break your business. As you work to increase profitability, we make certain you have a workforce that can deliver, and we help you demonstrate the ROI of our strategies and actions. As you implement strategic change (acquisitions, mergers, downsizing, enterprise-wide software integration, restructuring, or globalization), we make sure that employee performance delivers the results you expect. We specialize in areas that include:
Developing training guaranteed to work — CEP can guarantee that every training dollar you spend results in the skills your workforce needs to successfully implement critical business strategies in the least possible time, at the lowest possible cost. Our results-based approach to designing instruction delivers training that is job-relevant, efficient, and tailored to individual needs. We can help you demonstrate the link between performance and financial return.
Solving performance problems — For nearly two decades, CEP has helped organizations defy the odds and profit from planned change. We uncover areas where your employees lack the skills or motivation, or face unforeseen obstacles in successfully implementing these changes. Solving these problems reduces turnover costs and increases productivity. In fact, the cost of the solution is less than the cost of the problem.
Implementing best practices — Many companies are formed by a series of mergers and acquisitions that occur over many years. Often, this causes inconsistent procedures, duplicated efforts, and much waste across the organization. CEP helps our clients define best practices in workforce performance and then develops strategies for implementing them organization-wide. The end result is improved financial performance and increased shareholder value.
Hiring the right talent — CEP will help you make certain the people you hire to fill critical positions have the right skills and characteristics to meet your business goals. We can help align the selection process with job performance requirements to ensure you hire the talent you need. We will also help determine the learning needs for critical positions so that you can get people performing at desired performance levels quickly.
While each client situation is unique, our process flow illustrates the key areas addressed by our award-winning, experienced performance experts. We use this as a baseline to form the best program for your needs, ensuring that we measure impact and deliver a return on investment. We would be happy to discuss a customized approach to best meet the needs of the business challenges you face—one which is guaranteed to deliver the skills your workforce needs to attain your goals and which can be quantified in terms of tangible financial results.
Put simply, Criterion-Referenced Instruction is true performance-based training. As the world's leading practitioners of Dr. Robert Mager's Criterion-Referenced Instruction methodology, we apply the only proven approach to developing results-based training. We guarantee that every training dollar you spend results in the skills your workforce needs to successfully implement critical business strategies on Day One after training or we fix the training at our expense. Equally important, our procedures also identify and recommend solutions for motivational and other obstacles to desired performance.
Unlike conventional instruction, CRI-based instruction ensures that all of the skills necessary to achieve desired performance are provided to the learner in the most efficient way possible. CEP can guarantee this because of our superior, research-based methodology based on nearly two decades of experience. It works because:
- Clear job performance expectations are provided.
- Skills required to perform to expectations are derived directly from the job.
- The specific needs of each learner are met.
- Practice feedback on every skill is provided.
- Practice mirrors actual job conditions.
- Instruction includes only what is needed for learners to perform their jobs competently.
- Learners spend as much or as little time as they need to demonstrate competence.
We guarantee your employees will have the skills to perform on Day One after training, or we'll fix the training at our expense.
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